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Product FAQ

  • What types of flooring products do you offer?
    Flooring King offers a broad range of high-quality flooring products tailored to meet your specific needs and preferences. Our extensive selection includes:

    Carpet: Experience comfort and style with our luxurious carpet options, available in various textures and colours to suit any space.

    Laminate: Achieve the perfect balance of durability and aesthetics with our premium laminate flooring, providing a cost-effective solution for a stylish and resilient surface.

    Luxury Vinyl Tiles (LVT): The latest innovation of flooring, Luxury Vinyl Tiles, offering a perfect blend of elegance and durability suitable for both residential and commercial settings.

    Cushioned Vinyl: Enjoy the comfort and resilience of our cushioned vinyl flooring, perfect for spaces where underfoot comfort is a priority.

    Safety Vinyl: Prioritise safety without compromising style with our safety vinyl options, designed to provide slip-resistant surfaces for a secure environment.

    Commercial Vinyl: Tailored for high-traffic areas, our commercial vinyl flooring ensures durability and easy maintenance, making it an ideal choice for commercial spaces.

    Engineered Wood: Embrace the timeless beauty of wood with the durability of engineered construction. Our engineered wood flooring combines aesthetics and performance for a sophisticated look.

    At Flooring King, we are committed to delivering top-notch flooring solutions that not only enhance the visual appeal of your space but also stand the test of time. Explore our diverse range to find the perfect flooring option for your project.
  • Can I order flooring samples before making a purchase?
    At Flooring King, we understand the importance of making an informed decision when it comes to selecting the perfect flooring for your space. That's why we proudly offer a hassle-free solution – free samples on all our flooring products.

    With Flooring King, you can experience the texture, colour, and quality of our flooring options from the comfort of your home before making any purchase commitments. We believe in providing our customers with the opportunity to see and feel the materials firsthand, ensuring confidence in your choice.

    Take advantage of our commitment to customer satisfaction and order your free flooring samples today. At Flooring King, we're dedicated to helping you find the ideal flooring solution for your project, and our free samples make the decision-making process easy and convenient.
  • How do I determine the amount of flooring I need for my space?
    Determining the right amount of flooring for your space is a crucial step in any home improvement project. At Flooring King, we've got you covered with a simple guide to help you calculate the exact amount you need:

    Measure Your Space: Begin by measuring the length and width of the room. For irregularly shaped rooms, divide them into smaller, more manageable sections.

    Add Extra for Wastage: It's wise to account for wastage during installation. Depending on the complexity of your layout, add an extra 5-10% to your total square footage to accommodate cuts and unforeseen adjustments.

    Consider Pattern Matching: If your chosen flooring has a pattern or needs to be matched, consult with our experts at Flooring King to determine the extra amount required for a seamless look.

    Factor in Room Shape: Different room shapes may result in varying amounts of wastage. Take into consideration any alcoves, closets, or irregular corners that may affect your calculations.

    Consult with Flooring Experts: Our team at Flooring King is always ready to assist you. Feel free to reach out for personalised advice on your specific project, ensuring you get the right amount of flooring for your unique space.

    By following these steps and leveraging our expertise at Flooring King, you can confidently determine the accurate amount of flooring needed for your project. We're here to make your flooring experience seamless and stress-free.
  • What is the price range for your flooring products?
    At Flooring King, we understand the importance of transparency when it comes to pricing, ensuring you make informed decisions for your flooring needs. Our flooring products offer a diverse range of options to suit various budgets and preferences.

    Our pricing structure is designed to cater to different requirements, with a price range from £9.99 to £62.89 per square metre, depending on the flooring type. Whether you're looking for budget-friendly options without compromising quality or seeking premium flooring solutions, Flooring King has you covered.

    Explore our extensive collection, featuring a variety of flooring types such as carpet, laminate, luxury vinyl tiles, cushioned vinyl, safety vinyl, commercial vinyl, and engineered wood. Each flooring category comes with its unique characteristics, and our competitive pricing ensures that you find the perfect balance between quality and affordability.

    Visit our website or contact Flooring King for more detailed information on specific products and their corresponding prices. We believe in providing value for your investment, and our pricing range reflects our commitment to offering quality flooring solutions at prices that fit your budget.
  • Do you offer installation services or tools to help with installation?
    At Flooring King, we prioritise providing top-notch flooring products to create your perfect your space. While we don't directly offer installation services or tools, we're dedicated to ensuring a seamless experience for our customers.

    Although installation services are not within our scope, we go the extra mile to assist you. Flooring King can recommend trusted and experienced installers in specific areas across the country. Our network of recommended professionals ensures that your chosen flooring is expertly installed, maximising its longevity and visual appeal.

    For assistance in finding reliable installers near you, feel free to reach out to our knowledgeable team at Flooring King. We're here to guide you through the process, offering valuable recommendations to help make your flooring project a success. Trust Flooring King for quality products and a supportive approach to your flooring needs.
  • What is the average shipping time for your flooring products?
    At Flooring King, we understand the importance of timely deliveries to ensure your flooring project stays on track. Our commitment is to provide you with a swift and efficient shipping experience.

    In most cases, we aim to deliver all orders the next day, contingent on factors such as the specific product, stock availability, and the delivery location. It's worth noting that certain products may have a slightly extended lead time of 2-3 days, while special order items may require up to 7 days to be ready for dispatch.

    Our dedicated team at Flooring King works diligently to streamline the shipping process, allowing you to enjoy your new flooring as soon as possible. For more detailed information on shipping times for your specific order, feel free to contact our friendly customer support team. Trust us to deliver not only quality flooring products but also a convenient and efficient shipping experience tailored to your needs.
  • Do you ship internationally?
    At Flooring King, we primarily focus on providing exceptional flooring solutions to our valued customers within the mainland United Kingdom. While our standard practice is not to ship internationally, we understand that some projects may require special consideration.

    For significantly large orders that extend beyond our usual shipping parameters, we're more than willing to explore international shipping on an individual basis. Your satisfaction is our priority, and we strive to accommodate your unique needs to the best of our ability.

    If you have an international project or a large-scale order, please don't hesitate to reach out to our dedicated team at Flooring King. We'll work with you closely to assess the feasibility of international shipping and explore tailored solutions to meet your specific requirements. Trust Flooring King for flexibility and customer-centric service in bringing your flooring vision to life.
  • Do you have a showroom I can visit?
    At Flooring King, we are excited to announce that we are currently in the process of building our showroom to provide you with a firsthand experience of our exceptional flooring products. While our showroom is under construction, we understand the importance of exploring your options before making a decision.

    In the meantime, we offer a convenient and complimentary sample service. This allows you to experience the texture, colour, and quality of our flooring products in the comfort of your own space. We believe in ensuring that you make an informed decision that aligns with your vision.

    Additionally, depending on the product and your location, we can provide guidance on visiting showrooms from our trusted suppliers on an invitation basis. This way, you still have the opportunity to see and feel our high-quality flooring options in person.

    Stay tuned for updates on the progress of our showroom, and in the meantime, take advantage of our free sample service. At Flooring King, we are committed to providing you with the best possible service as you embark on your flooring journey.
  • Are your flooring products suitable for high-traffic areas?
    At Flooring King, we understand the importance of durability, especially in high-traffic areas. Our diverse range of flooring products is specifically designed to meet the demands of busy spaces while maintaining style and quality.

    Whether you're considering carpet, laminate, luxury vinyl tiles, cushioned vinyl, safety vinyl, commercial vinyl, or engineered wood, our flooring options are selected and crafted with resilience in mind. These products undergo rigorous testing to ensure they can withstand the wear and tear associated with high-traffic environments.

    For specific recommendations tailored to your needs, feel free to consult with our knowledgeable team at Flooring King. We're here to guide you toward the perfect flooring solution that not only enhances the aesthetic appeal of your space but also stands up to the challenges of frequent use.

    Choose Flooring King for flooring products that strike the perfect balance between durability and style, ideal for high-traffic areas in both residential and commercial settings.
  • Can I install your flooring products over underfloor heating systems?
    At Flooring King, we understand the importance of compatibility with underfloor heating systems to ensure your space remains warm and inviting. The good news is that the vast majority of our flooring products are well-suited for installation over underfloor heating.

    To make the selection process seamless for you, we've made it easy to identify compatible products on our website. Simply check the product page, where you'll find clear indications of whether the flooring is suitable for use with underfloor heating systems.

    We prioritise your comfort and convenience, and our range of flooring options is designed to enhance your space while seamlessly integrating with modern heating solutions. For any specific queries or assistance in choosing the right flooring for your underfloor heating system, don't hesitate to reach out to our expert team at Flooring King. Trust us for flooring solutions that not only meet your aesthetic preferences but also cater to your practical needs.
  • Are your flooring products pet-friendly and scratch-resistant?
    At Flooring King, we understand the unique challenges that pet owners face when choosing the right flooring for their homes. That's why we offer a wide range of pet-friendly and scratch-resistant flooring options designed to withstand the wear and tear of busy paws and claws. Here's why our flooring products are a perfect match for households with pets.

    Our flooring selections are crafted with durability in mind, featuring top-quality materials that resist scratches, dents, and stains. This means you can enjoy a beautiful floor that looks new for years to come, even in the most active pet-filled households.

    Vinyl Flooring: Known for its resilience, vinyl flooring is an excellent choice for pet owners. It's waterproof, easy to clean, and resists scratches and scuffs. Plus, its soft underfoot feel is comfortable for both human and pet feet alike.

    Laminate Flooring: Offering the appearance of hardwood without the susceptibility to scratches, laminate flooring is another great option. Many of our laminate products come with a protective top layer that guards against pet accidents and claw marks.

    Tile Flooring: Ceramic and porcelain tiles are not only water-resistant but also hard enough to resist scratching. Their easy-to-clean surface makes them ideal for rooms that see a lot of pet traffic.
  • What is the warranty on your flooring products?
    At Flooring King, we prioritise the longevity and quality of our flooring products, and we back that commitment with warranties designed to provide you with peace of mind. Our warranties are tailored to meet the diverse needs of our customers, offering a range from 5 years up to a lifetime warranty on certain brands and ranges.

    These warranties are a testament to the durability and reliability of our flooring products. Depending on the specific brand and range you choose, you can enjoy the assurance that your investment is protected against manufacturing defects and premature wear.

    For detailed information on the warranty coverage for a specific flooring product, we recommend checking the product page on our website or reaching out to our knowledgeable team at Flooring King. We're dedicated to ensuring your satisfaction and confidence in the quality and longevity of our flooring solutions. Choose Flooring King for flooring products that come with a warranty to match the durability and reliability you expect.
  • Can I order custom or specialty flooring through your store?
    At Flooring King, we understand that every space is unique, and your flooring should reflect your individual style and preferences. That's why we offer the flexibility to cater to your specific needs.

    For custom and bespoke flooring options, our sheet vinyl and carpets are available as bespoke items. These can be cut to your exact measurements, ensuring a perfect fit for your space. This personalised approach allows you to create a flooring solution that aligns seamlessly with your vision.

    Moreover, if you're looking for specialty flooring options not listed on our website, we're more than happy to explore other possibilities. Our team at Flooring King is dedicated to providing you with a comprehensive range of flooring solutions, and we can always look into sourcing additional products to meet your specific requirements.

    For a personalised and tailored flooring experience, contact Flooring King, where we go above and beyond to ensure your unique needs are met. Trust us for custom solutions that bring your flooring vision to life.
  • What payment methods do you accept?
    At Flooring King, we understand the importance of providing flexible and secure payment options for our valued customers. Choose from a range of convenient payment methods when you shop with us, including Visa, Visa Debit, Mastercard, American Express, PayPal (including PayPal Credit), and Bank Transfer. Our commitment to your satisfaction extends to the ease of transactions, ensuring a smooth and secure checkout process. Breeze through your shopping experience with Flooring King – where quality meets convenience. Explore our flooring solutions today!
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